Outbound Process

Our Outbound Process Services focus on handling the outgoing phone calls of your business-to-business (B2B) or business-to-consumers (B2C) campaigns. Our highly trained outbound agents can provide an array of services that act as an extension of your inside sales teams, providing you with the talent and tools to grow your business.

Lead Generation

Identifying the right prospect for your product or service is very crucial for any business. Through cold calling and strong follow ups we generate the target audience for you. Acento’s Lead Generation Services can help you identify target markets and gain valuable information about your potential B2B & B2C customers. It also provides you the tools and knowledge to close sales.

Lead Conversion

Acento has a proven track record of converting leads to sales for multiple companies across various industries. We will help you align your goals, policies, and processes across your entire organization to ensure that customers stick with you in the long run. We are confident that we can achieve a very high benchmark for you in lead conversion.

Upsell & Cross Sell

Acento has experience across sectors in maximizing the value of existing customer database through high value Upsell & Cross Sell of products and services. Our Cross Selling & Upselling strategies work like a charm to benefit both customers and businesses. It also results in generating more revenue from existing customers.

Data Validation Services

Accurate Data Validation Services avoids wasted time, materials, finance and a poor customer experience. We also ensure your customer data meets the increasing need for KYC compliance and is clean and accurate. Whether you connect with customers or clients by way of their mailing address, email address, or phone number, we help you improve your contact data quality to ensure seamless communication.